How soon are items shipped?

All orders are shipped as expedious as possible, usually the same or next day of receipt of an order. E-mail inquiries sent on the weekend will be answered on the following weekly business day. Orders placed on the weekend will be processed on the following weekly business day.

Can I ship to an alternate address?

Yes, if you provide payment via money order or cashier's check. If payment is provided by credit card, then we only ship to the billing address of the credit card.

How soon are items shipped?

All orders are shipped usually the same or next business day of receipt of an order. E-mail inquiries sent on the weekend will be answered on the following weekly business day. Orders placed on the weekend will be processed on the following weekly business day.

How are items shipped?

All of our products are shipped via UPS Ground, unless a shipping upgrade is requested. To request a shipping upgrade, include a message with your order stating your shipping request.

This is a gift. Can I have it shipped directly to the recipient?

Yes, if you pay via money order or cashier's check. We do not ship to alternate addresses on credit card payments. All orders must be shipped to the billing address on your credit card.

What if my item is damaged in shipping?

In the event of shipping damage, all charges will be reimbursed by the shipping company to us. We will then ship a replacement item to the customer. All shipments are automatically insured for the full amount of the product.

Do you ship to international addresses?

We do ship to international addresses, however, we do not accept international credit cards. All credit card payments must be drawn on a U.S. bank with a U.S. billing address. We also do not ship to alternate addresses. Therefore, international shipments must be paid for with a money order or bank check. International orders will require additional postage. Please include your e-mail address with your order and you will be contacted with a shipping quote.